NetPay UK Privacy Policy

Last Updated: January 2025

1. Introduction

NetPay UK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application NetPay UK (the "App").

By using NetPay UK, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this policy, you should not use the App.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

  • Account Information: Email address, authentication credentials
  • Work Log Data: Hours worked, dates, start/end times, shift types (day/night)
  • User Settings: Hourly rates, night shift rates, UK tax codes, days per week/month
  • Financial Data: Calculated earnings (gross, net, tax deductions)
  • Holiday Records: Holiday days and custom labels
  • Goal Settings: Desired monthly salary targets

2.2 Automatically Collected Information

When you use the App, we may automatically collect certain information:

  • Device information (device type, operating system version)
  • App usage data and analytics
  • Error logs and crash reports

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's core functionality
  • Calculate your net salary, tax deductions, and earnings in real-time
  • Store and sync your work logs and settings across devices
  • Respond to your support requests and inquiries
  • Send you important updates about the App
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud database service that provides:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted data at rest
  • Row-level security policies
  • Regular security audits and compliance certifications

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers (such as Supabase) who assist us in operating the App, subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users
  • Business Transfers: In connection with any merger, sale, or transfer of assets

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Data Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your data
  • Account Deletion: Delete your account and all associated data through the App settings

To exercise these rights, please contact us at info@bluka.io.

7. Data Retention

We retain your personal information for as long as necessary to provide the App's services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or accounting purposes.

8. Children's Privacy

NetPay UK is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@bluka.io

Support Page: bluka.io/natpay-uk/support

Business Address:

Bluka Labs
26 Herbert Ridley Close
Chelmsford CM1 6DN
United Kingdom